Departmental VoIP Telephone System
The University wide VoIP telephone service is operated and maintained by the Telecoms Division of the University Information Service (UIS).
The Telecoms Office have a website which offers more information and is available at this webpage at the UIS website.
The University is to close the Cisco CallManager system in favour of SIP / Teams phones.
Information Links
Instructions on using particular models of Cisco VoIP phones can be found here.
Users can modify the settings on their phones for your voicemail messages, voicemail options, speed dials and redirect options and to view your personal call history.
Historical Information about how VoIP (Voice over IP) telephones work in the Department can be found on the old phones website.
We have joined the University Audio Conferencing Facility, details are at http://www.phone.cam.ac.uk/services/conference#audio_conference. For access please e-mail phones@ch.cam.ac.uk
University Mobile Telephone Service
The Telecoms Office also are administrators for the University O2 Mobile Service.
There are a variety of smart phone handset models Apple, Android, Blackberry or Windows.
Cheaper Basic handsets are also available.
All models are available with various phone tariff contracts and data options are available.
Enquiries about purchasing an O2 phone should be initially be made by contacting the Departmental Telephone Officer.
Departmental Telephone Liasion Officer (TLO)
The Departmental Telephone Officer is the official Chemistry Department point of contact with the Telecoms Office.
All Chemistry VoIP telephone enquiries and technical problems should initiated by sending an email to the phones and TLO support email address.
All University O2 mobile handset purchasing should be initiated via the TLO by using the support email address.
