The Scott Polar Research Institute is a well-known and long-established centre for research into both polar regions. It is part of the University of Cambridge and is a sub-department of the Department of Geography.
Due to the Institute's physical location next to Chemistry, its computing is supported by the Chemistry Computer Officers.
SPRI has their own dedicated part-time computer officer, Bill Rothwell.
SPRI Computer Officer Nominal Working Hours: Mon and Thurs: 9.30 to 15.30 (usually working from home) Tues and Wed: 9.30 to 16.30 (usually present in SPRI) Fri - Not in Email: support@ch.cam.ac.uk
Outside of these house, you can get emergency help from the Chemistry Computer Officers: support@ch.cam.ac.uk
For general issues, most of what you need can be found on the Chemistry computer pages: www.ch.cam.ac.uk/computing.
The Getting Started page is probably the most useful as it includes all the information you need just to get working:
- Get registered
- Apply for computer accounts
- Collect your passwords
- Change your passwords
- Get network connections for your hardware
- Read your Cambridge email
- Get software
- Access printers
- Get some other help with computers
For common problems and troubleshooting, there is a SPRI wiki page (for internal use only) - which is a dynamic site that will grow to meet the needs of the department. As well as information on common issues, it also contains details on more SPRI-related IT matters, such as:
- ordering non-standard software
- administrator permissions
- SPRI printers
- Beluga Compute Server