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Updated: 11 min 5 sec ago

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

Thu, 09/16/2021 - 14:26

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

Tue, 08/31/2021 - 12:16

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

Tue, 08/24/2021 - 14:51

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...

Delays in pre-registration of some new staff and visitors

Thu, 08/19/2021 - 11:03

We’re investigating errors in the processing of some pre-registrations of new staff and visitors. There may be some delays while we manually fix affected entries in the system. If you have any concerns or queries, please contact the UIS Service Desk.

DS-Print eCredit top-ups may be unavailable during 09.00-11.00 on Tuesday 17 August

Thu, 08/12/2021 - 14:30

The eCredit top-up system will be undergoing an upgrade during 09.00-11.00 on Tuesday 17 August. You’ll still be able to use DS-Print during this period, but you might not be able to buy additional credit. You may wish to ensure you have enough credit by visiting My DS-Print before Tuesday. Note that the payment interface...

Lecture capture (Panopto) public video sharing options to be disabled

Thu, 08/05/2021 - 10:27

We are disabling the public video sharing options in Panopto, the University’s online platform for lecture capture and educational videos, to protect the University from unintended additional costs. No videos will be lost as a result of this change, but you will need to download any videos that you wish to continue to...

Turnitin maintenance: Saturday 14 August 16:00–18:00

Wed, 08/04/2021 - 16:17

Turnitin will be undergoing essential maintenance on Saturday 14 August during 16:00–18:00 BST. Please be aware that submissions or grading for Turnitin Assignments in Moodle will not be possible during this time. We therefore advise that submission deadlines are set outside this maintenance window. Follow @TurnitinStatus...

Easier way for Departments and NSIs to get ‘bolt-on’ Office 365 licences for staff

Wed, 08/04/2021 - 16:11

It will be quicker, easier, and cheaper to for Departments to get bolt-on product licences to add to individual users’ Office 365 licences from 1 October 2021. The new process will apply to individual licences for products such as Visio, Project and PowerBI that are not included under the Microsoft EES Agreement. UIS will...

Beware fake NHS 'Covid vaccine passport' emails

Tue, 08/03/2021 - 11:16

We’re aware that University email accounts are currently receiving phishing emails that appear to be from the NHS encouraging people to apply for a ‘Covid vaccine passport’ or mentioning other Covid-related issues. What to do if you are suspicious of an email Don’t click on the email or any of the links. Follow the advice...

New digital certificate service launched

Fri, 07/30/2021 - 15:06

We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...

Moodle: Maintenance Tuesday 3 August 07:00 - 09:00

Wed, 07/28/2021 - 11:51

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...