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Updated: 2 hours 16 min ago

UAS staff will be unable to log in to remote access service 06:00-08-00 Tuesday 17 April

Mon, 04/16/2018 - 09:32
Nobody will be able to log in to the UAS remote access service between 06:00-08:00 tomorrow, Tuesday 17th April. The UAS terminal servers are being taken offline for scheduled maintenance work. We apologise in advance for any inconvenience.

Exchange Online mailbox outage - 13:04-13:31 Friday 13 April

Fri, 04/13/2018 - 14:46
Around 1500 Exchange Online mailboxes were affected by an outage between 13:04 and 13:31 this afternoon. During this period, users would have been unable to log into their accounts or send emails, and emails to them would not have been delivered. Their automatic email forwarding settings may also have been lost. If you are still experiencing problems with your mailbox, please contact the Service Desk: service-desk@uis.cam.ac.uk.

MCS teaching room closures for examinations with adjustments

Wed, 04/11/2018 - 14:34
The MCS teaching rooms will be closed for examinations with adjustments (DS-Exams). The rooms will be unavailable for general use during these times: Titan 1 and 2, 18 April - 1 May Phoenix 1, 19 April - 15 May Titan 1 and 2, 17 May - 19 June 17 Mill Lane MCS Room, 31 May - 7 June We apologise for any inconvenience this causes. If you have any queries, please contact the UIS Service Desk via service-desk@uis.cam.ac.uk or 01223 7(62999).

Update - Janet connectivity (Internet access) vulnerable - Wednesday 4 April 2018 17:00-19:00

Wed, 04/04/2018 - 18:32
Wednesday 4th April, 18:30 The Janet-CUDN connections experienced some unexpected and short periods of disruption during this evening's scheduled maintenance. Access to some Internet sites may have been briefly interrupted. The service has now been fully restored. Apologies for any inconvenience this may have caused. UIS Networks can be contacted at: networks@uis.cam.ac.uk

Thu 5th Apr, 1730-1900: Scheduled maintenance of MCS remote-login service, DS-Filestore SFTP service

Tue, 04/03/2018 - 16:16
Extent: MCS Linux remote-login services; DS-Filestore SFTP service. Impact: Each server will be rebooted. The MCS remote-login servers and the DS-Filestore SFTP service will each be unavailable for several minutes between 1730–1900hrs for software updates.

Janet connectivity (Internet access) vulnerable - Wednesday 4th April 2018 17.00 to 19.00

Tue, 04/03/2018 - 15:02
Essential maintenance is to be undertaken on equipment that provides the Janet-CUDN network connections on Wednesday 4th April 2018, between 17.00 and 19.00 (designated vulnerable period). We are not expecting any interruption to network connectivity, but please be aware that access to the Internet is vulnerable during this time. UIS Networks can be contacted at: networks@uis.cam.ac.uk

Security alert: job scam phishing attack in widespread circulation - Tuesday 3 April

Tue, 04/03/2018 - 08:49
CERT has had a number of reports of a "Job Scam" phishing attack. Please inform your users not to reply or engage this email (please see example message below).

Look out for "HMRC" phishing scams - it's that time of year again!

Wed, 03/28/2018 - 16:24
It's drawing to the close of the financial year, and the scammers are out in force pretending to be from HMRC phishing for your bank details so they can issue you a "tax refund" or similar. Don't fall for that old trick - HMRC never issues refunds by email. Our security team works hard to block the payloads of all phishing emails received, but these blocks only work if you're using the University's data network. If you are away from Cambridge over Easter and using your own internet provider's connection, you won't have this added layer of protection. As ever, assume it's fraudulent until you can prove otherwise, and don't click any links. This is an example of the type of email to look out for:

Cambridge University websites: downtime on Wednesday, 28 March

Mon, 03/26/2018 - 16:14
Please be aware that a number of University websites, including www.cam.ac.uk, will be unavailable on Wednesday evening while scheduled maintenance is performed. The downtime will be after 19:00, however we can't be more specific about exact timing or duration of any website’s unavailability. We apologise in advance for any inconvenience.

Friday 23 March, 17:30-19:00: Service Notice: Hosted Server power management in Soulsby building unavailable

Thu, 03/22/2018 - 17:16
Extent: Power management for hosted servers at sby.colo.csx.cam.ac.uk Impact: Service unavailable for some or all of the period We will apply operating system patches to the server that provides the user interface to the power distribution system for the hosted server service in the Soulsby Building. This means that managers of hosted servers in the Soulsby Building may not be able to turn their power outlets on or off during this time. Hosted systems themselves will be unaffected, as will power control for servers in the Roger Needham Building.

Friday 23 March, 17:30-19:00: Service Notice: Unix Support mirror server unavailable

Thu, 03/22/2018 - 17:16
Extent: The Unix Support mirror server, nfs-, www-, ftp-, and rsync-uxsup.csx Impact: Service unavailable The service will be unavailable for some or all of this period while the underlying operating system is patched.

Thursday 22 March, 17:30-19:00: Service Notice: User forms patching

Wed, 03/21/2018 - 14:56
Extent: Certain online forms for user administration. Impact: The forms will be unavailable for some or all of the above period. We will be updating the OS on the server that provides certain forms for applying for new services. This will mean that these forms will not be available, and that the contents of part-filled forms may be lost.

Internet access problems - 20 March 2018

Tue, 03/20/2018 - 09:23
You may have noticed some disruption to internet access this morning. Our service provider, Jisc, reported routing issues following maintenance this morning. They've indicated that the problem is now resolved. For further details, see https://twitter.com/hashtag/TT180695?src=hash

Tuesday 20 March, 17:30-19:00: Service notice: Hosted server power management in Roger Needham Building unavailable

Mon, 03/19/2018 - 16:03
Extent: Power management for hosted servers at rnb.colo.csx.cam.ac.uk Impact: Service unavailable for some or all of the period We will apply operating system patches to the server that provides the user interface to the power distribution system for the hosted server service in the Roger Needham Building. This means that managers of hosted servers in the Roger Needham Building may not be able to turn their power outlets on or off during this time. Hosted systems themselves will be unaffected, as will power control for servers in the Soulsby Building.

Wed 16:45-17:15 Jackdaw Services interrupted

Mon, 03/19/2018 - 14:16
Jackdaw Database Services (including IP registration database) will be unavailable between 16:45 and 17:15 on Wednesday 21 March, Routine OS security and kernel patches being applied.

G Suite@Cambridge: Google's file storage and collaboration tools now available

Mon, 03/12/2018 - 11:50
In addition to the previously available Google Apps @Cambridge Calendar, UIS has now enabled Google Drive and many of the collaboration tools available as part of Google's [G Suite for Education](https://edu.google.com/higher-ed-solutions/g-suite/).

Phoenix 1 Teaching Room now unavailable to public until Tues 20 March

Mon, 03/12/2018 - 11:07
The Phoenix 1 Teaching Room on the New Museums Site is now closed to the public to allow for examination board staff training, and the DS-Exams Student Open Day on Thursday. It will re-open on Tuesday 20 March. We apologise for any inconvenience caused as a result of the closure.

Saturday 17 March, 16:00 – 22:00: Service Notice: Turnitin Planned Maintenance

Fri, 03/09/2018 - 10:43
Extent: Turnitin Assignments on Moodle Impact: No submissions or grading for Turnitin Assignments in Moodle will be possible during this time.

Weds 7 March: WARNING - two social engineering attacks (telephone engineers, and webcam recording ransom demands)

Wed, 03/07/2018 - 17:12
We are currently experiencing an increase in two types of social engineering attacks: one involves a phone call from a fake 'telephone engineer', the other demands a Bitcoin ransom payment to prevent publication of an alleged webcam recording of the user visiting a pornographic website.

PoP upgrade programme on the CUDN

Wed, 03/07/2018 - 10:34
UIS Networks is commencing the CUDN PoP upgrade programme for 2018. This will involve all of the existing Cisco Catalyst 3560G/E PoP switches being replaced with Catalyst 3850 switches.

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