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Current Postgraduate Students


There are numerous ways in which we offer support to you as a Department.  The first and most obvious avenue is your Supervisor and your research group but there may be times that you need support which comes from outside that sphere.  We have set up various schemes to underpin this need:

As well as within the Department, you may also wish to seek help outside and there are structures in place to help you do that:

Individual Support for yourself as a student (some of these services are not available to visiting students however you can access the Student Advice Service)

College Tutor/Graduate Tutor - a tutor's role includes providing one-to-one pastoral support to students.  If you are unsure of you your tutor is, please contact your college's tutorial office. 

Different colleges provide different sources of support so check to see what's available in your college. Ask the tutorial office if you are unsure. Examples include:

  • Nurse
  • Counsellor
  • Wellbeing Adviser

Student Advice Service

This service is provided by Cambridge Students' Union. You can make an in-person or video call appointment to speak to an adviser if you require individual support for yourself. Advisers can offer a listening ear and practical support. Visiting students can also access the Student Advice Service.

Student Complaints

If you would like to know more about the procedures for raising an official complaint with the university you can find out more here:


University Counselling Service

This service provides one-to-one or group counselling to students giving them a space to talk through their feelings and problems.

Sources of Support and for Supporting a Person

Sources of Support and for Supporting a Person with Mental Health Issues


Telephone: 116 123 (24 hours a day, free to call)

Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide.

Mind Infoline

Telephone: 0300 123 3393 (9am-6pm Monday to Friday) or text 86463

Mind provides confidential mental health information services.The Infoline gives information on types of mental health problems, where to get help, drug treatments, alternative therapies and advocacy. 

Rethink Mental Illness Advice Line

Telephone: 0300 5000 927 (9.30am - 4pm Monday to Friday)

Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff.


Telephone: 0300 304 7000 (4:30pm-10:30pm)

Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them.

The Mix

Telephone: 0808 808 4994 (11am-11pm, free to call)
Email: Helpline email form
Crisis Support: Text 'THEMIX' to 85258.

The Mix provides judgement-free information and support to young people aged 13-25 on a range of issues including mental health problems.

Side by Side


Side by Side is an online community where you can listen, share and be heard.


Text: 85258

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

NHS England IAPT (Improving Access to Psychological Therapies)

If you're based in England, you can use webpage to find and refer yourself to mental health services in your area.


The Campaign Against Living Miserably (CALM) is leading a movement against suicide. They support people through challenging times. Call: 0800 58 58 58 5pm - midnight 365 days.

Switchboard LGBT+ Helpline

A safe space for anyone to discuss anything, including sexuality gender identity, sexual health and emotional well-being. Call: 0300 330 0630 10am - 10pm daily.



If you are in doubt as to who to contact with any issue, please seek advice from within the Department. You can always rely on the Postgraduate Education Team to help you decide which avenue to take next.